Refund and Returns

Refund and Cancellation Policy

We, BOOKMYWEAR believe in Customer satisfaction and delighting at the most prior.

The products which we sell are at the best price ever to Our Customer. Our policy is mainly focused on our valuable customers at first and hence we are very Transparent in our policy and process. However, we wish and we have generated a platform in such a way so, that you may not need to use the policy as far as it concern but we do also believe and understand that under some circumstances it is necessary to replace/return the product. So, we have made policy in such a way that Genuine customer cannot be entertained.

Received Damaged Products Condition / Manufacturing Defect / Wrong Products Delivered:

We Send all the Products only if it checked twice So, Customer do not received damaged

Products. In case Damaged Products received by the Customer somehow we will replace it with the same products but Customer has to inform us via email or Contact number mentioned in the website in 2 days after the product is delivered.

We will do our best and replace the product as soon as possible, If that product replacement is not possible Somehow only in that case we will think of Refunding  that much amount.* or Exchange the Product If the Customer Wants . (* Customized Product cannot be refunded anyway)

In case of Product replacement, Customer have to send back the parcel with a return packing slip within 7 Days. (Courier and Parcel Charged to be bear by Customer only.)

We do not accept return of custom made / stitched clothing, including readymade Kurtis, gowns or pre-stitched sarees or sarees stitched with custom blouses.

Custom stitched products will not be liable for any kind of refunds OR replacements in case of Partial return even if the products are at our Place.

Once Customer Placed an order and if customer want to cancel it then within 24 hours. Cancel the order and refund will be credited in 10 working days. Post After an hour order Cannot be cancelled or cannot be considered as a cancel order.

How To Register And Log In Your Website?

Just go to website and you can sign up with your Email Id and password to log in.

How To Place Order From Bookmywear

It is very simple process. Just add product to add kart and fill up all your details like name, contact number, shipping and billing address. Then just click proceed to check out button.

How I Come To Know That My Order Is Placed?

Once you placed an order you will receive SMS Alert on your mobile and also receive an Email.

How Long Will Delivery Take?

You can receive your product based on your location. It may vary from 5 to 7 days.

How I Can Know My Product Courier Status?

You can check your order from tracking order on our website

Do I Receive An Invoice For My Order?

Yes You can Download Your Invoice From your Account.

What are the different mode of payment?

We have all types of payment option like 1) Cash on delivery 2) Bank Transfer 3) Upi Payment 4 ) Debit card or Credit card Payment 5) Google pay 6) Phone Pay 7) Paytm

What should I do if I receive a damaged or wrong product?

We will 3 time Check Product Before send to you and also check quality of Product. Don’t worry If you will Received Damage Product. You Can Contact us via Whatsapp or Call.

If I have any query related products or service requirement what should I do?

You can reach us by contact us from our website by mobile or by an email.

What is wishlist ?

A wishlist is an Bookmywear feature that allows User to create personalized collections of products they want to buy and save them in their user account.


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